Commercial HVAC for Palo Alto businesses
From storefronts on University and California Avenues to offices and clinics across town, Palo Alto businesses need heating and cooling that stays reliable and fits the City’s electrification goals.
Call 650-460-3483438 Cambridge Ave, 94306
Commercial HVAC in Palo Alto includes maintenance, repair and replacement of rooftop units, split systems and ductless systems for offices, retail and clinics. City of Palo Alto Utilities’ Commercial Heat Pump HVAC Program pays $2,000 per ton for heat pumps replacing gas heating, capped at $100,000 or 50% of project cost, plus up to $50,000 for permitting and infrastructure. ComfortFlow HVAC Palo Alto helps scope and install qualifying projects.
Palo Alto’s commercial landscape
Palo Alto is home to the Stanford Research Park, the downtown University Avenue district, the California Avenue business district near our shop, medical offices around El Camino Real, and countless small professional offices and storefronts. The City’s climate plan also expects nonresidential buildings to move to electric HVAC, and City of Palo Alto Utilities supports that shift with a generous commercial heat pump incentive.
What we do for businesses
- Preventive maintenance for rooftop units (RTUs), split systems and ductless systems
- Repair of no-cool, no-heat and airflow problems
- Heat pump RTU and split-system replacements for gas-heated equipment
- Ductless systems for server closets, conference rooms and hot spots
- Filtration and ventilation improvements for offices and clinics
- Thermostat and controls upgrades
ComfortFlow HVAC Palo Alto focuses on small and mid-size commercial spaces. For complex rooftop projects, CPAU also offers a free electrification consultation through Prospect Silicon Valley, covering sizing, energy modeling and electric capacity analysis.
How the CPAU commercial incentive works
| Item | Program terms |
|---|---|
| Incentive | $2,000 per ton (12,000 BTU/hr) for equipment and labor |
| Cap | $100,000 per customer or 50% of project cost, whichever is less |
| Add-on | Up to $50,000 for permitting, sound analysis and barriers, panel or transformer upgrades (50% of costs) |
| Eligibility | CPAU commercial electric and gas customer with existing gas space heating; not new construction |
| Timing | Pre-approval before buying equipment; install within 180 days of permit |
| Payment | Typically 2 to 4 weeks after documents are verified |
Tenants need the property owner’s permission, and funding is first-come, first-served. The most common mistake is buying equipment before receiving pre-approval by email, which can disqualify the project.
Why ComfortFlow HVAC Palo Alto
ComfortFlow HVAC Palo Alto has worked on heating and cooling in Palo Alto for over 10 years. We prepare the like-for-like gas versus heat pump estimates CPAU asks for, document existing equipment, plan rooftop sound and screening requirements, and schedule work to keep your business open. Call 650-460-3483 to discuss your building.
Commercial HVAC, step by step
- WalkthroughEquipment inventory, tonnage, controls and pain points.
- Scope + estimatesGas vs. heat pump options for the CPAU application.
- Pre-approval + permitIn the right order, before equipment is ordered.
- Install + close outMinimal downtime, documentation for payment.
Often paired with commercial hvac
Commercial HVAC across Palo Alto and nearby
We’re based at 438 Cambridge Ave and work in every Palo Alto neighborhood. Local notes for each area:
New to us? Start with our overview of HVAC in Palo Alto.
Commercial HVAC questions,
answered.
Answers from the ComfortFlow HVAC Palo Alto team about commercial hvac in Palo Alto homes.
How much is the Palo Alto commercial heat pump rebate?
CPAU’s Commercial Heat Pump HVAC Program pays $2,000 per ton for heat pump equipment and labor replacing gas space heating, capped at $100,000 per customer or 50% of project cost, whichever is less. An add-on of up to $50,000 can cover permitting, sound mitigation and panel or transformer upgrades, also capped at 50% of those costs. Funding is first-come, first-served and terms can change.
Who is eligible for the commercial program?
Businesses on a CPAU commercial electric and gas rate schedule with existing natural gas space heating, located in Palo Alto’s service territory. New construction is not eligible. Tenants need the property owner’s permission. Equipment must be approved before purchase and meet the Business Customer Rebate Catalog specifications.
Do you service rooftop units?
Yes. ComfortFlow HVAC Palo Alto maintains and repairs rooftop units, split systems and ductless systems in small and mid-size commercial spaces, including offices, retail, clinics and studios. Regular maintenance covers filters, belts, coils, refrigerant pressures, economizers and controls, and helps avoid failures during hot spells.
Can you work around business hours?
We plan installations and major repairs to minimize disruption, including phased replacements for buildings with several units so part of the space stays conditioned. Let us know your operating hours and any sensitive areas, such as server rooms or patient spaces, when you call.
What is the most common rebate mistake?
Buying equipment before receiving pre-approval. CPAU requires pre-approval by email before purchase, and projects must be installed within 180 days of the building permit date. We follow the program sequence so your incentive is not put at risk.
Let’s make home
feel better.
Tell ComfortFlow HVAC Palo Alto what’s happening with your heating or cooling, and we’ll start with the right questions. Serving Palo Alto, Menlo Park, Mountain View, Los Altos, Stanford and the Peninsula.